Services
Situational Leadership®
The most practical on-the-job leadership tool—apply it from the course to the real work environment immediately.
Overview
Practical leadership for every situation
The Situational Leadership® methodology is based on the relationship between leaders and followers. It provides a framework to analyze each situation based on the Performance Readiness® Level a follower exhibits on a specific task.
Situational Leadership® is a flexible model developed by Paul Hersey in 1969. Leaders learn to match their behavior to the performance needs of those they influence—creating immediate on-the-job application.
Organizations use it to build a common language of performance, drive behavior change, and accelerate employee development across every level.
Client perspective
"Situational Leadership® is the most practical on-the-job tool. The application from the course to the real work environment can begin immediately."
Lead Organizational Development Specialist, Vidant Health
Why it works
- Matches leadership style to follower readiness
- Creates immediate on-the-job application
- Builds a shared language of performance
The Model
Four styles. Benefits. Core competencies.
Tap any topic to read the full Situational Leadership® overview.
Style 1
Telling, Directing or Guiding
The leader makes decisions and closely supervises execution—a short-term approach to create movement.
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Situational Leadership® is a flexible framework that enables leaders to tailor their approach to the needs of their team or individual members. Developed by Paul Hersey in 1969, this model provides a repeatable process for matching leadership behaviors to the performance needs of those being influenced.
Style 1 — Telling, Directing or Guiding: The leader makes decisions and closely supervises execution. This is a short-term approach intended to create movement.
Style 2
Selling, Coaching or Explaining
The leader decides but provides context and engages the follower to reinforce buy-in and progress.
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Style 2 — Selling, Coaching or Explaining: The leader still makes decisions but provides background and context and engages with the follower to reinforce buy-in and continued progress.
Style 3
Participating, Collaborating or Facilitating
The follower makes decisions with the leader's support to build task mastery.
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Style 3 — Participating, Collaborating or Facilitating: The follower makes decisions with support from the leader in an effort to instill and enhance task mastery.
Style 4
Delegating, Empowering or Monitoring
The follower is trusted to make task-related decisions and suggest improvements.
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Style 4 — Delegating, Empowering or Monitoring: The follower is trusted to make task-related decisions and suggest strategies for improvement and best practices.
Benefits
The Benefits of Situational Leadership®
Common language, multi-directional influence, task-specific measurement, and faster development.
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Situational Leadership® delivers measurable organizational impact across performance, influence, and development.
Performance
Creates a common language of performance
Influence
Accounts for multi-directional influence
Specificity
Utilizes task specificity as a measure of performance versus typecasting employees
Behavior change
Allows leaders to effectively drive behavior change
Development
Accelerates the pace and quality of employee development
Adaptability
Teaches leaders to accurately interpret and effectively respond to their environment
Core competencies
Four competencies every Situational Leader demonstrates
Diagnose readiness, adapt behavior, communicate influence, and advance performance.
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Situational Leaders learn to demonstrate four core, common and critical leadership competencies:
Diagnose readiness
Diagnose an individual's Performance Readiness® to complete a specific task
Adapt behavior
Adapt leader behavior based on the diagnosis
Communicate influence
Communicate an influence approach in a manner that followers can both understand and accept
Advance performance
Advance by managing the movement toward higher performance
Programs
Situational Leadership® training paths
Public and in-house programs designed for leaders at every level.
Situational Leadership® Essentials
Adaptability is key to organizational resilience. This multimodal course helps leaders overcome misalignment, build trust, and drive results.
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Situational Leadership® Building Leaders
Embark on a transformative journey toward becoming an exceptional leader—cultivating trust, engagement, and remarkable results.
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Contact Us for Public & In-House Programs
Schedule a call with one of our consultants. Please complete the form below.
Next steps
We respond within one business day.
What happens next
- We review your inquiry and match you with the right program path
- A consultant shares upcoming dates and enrollment options
- Your team receives a tailored recommendation—not a generic brochure
Prefer to call? +1 919 923 8318
360°
Holistic approach
Global
Client reach
170+
Clients
5,200+
Participants
20,000+
Hrs Coaching
Ready to build your leadership advantage?
Schedule a discovery call or explore our programs to find the right path for your organization.