Change Management & Leadership Certificate
Participants to effectively lead change within their organizations by understanding the principles of change management, change leadership, polarity management, and resistance management.
- Define change management and change leadership and explain their roles in leading successful organizational change.
- Define polarity management and practice polarity mapping to identify and manage competing demands and tensions that arise during change initiatives.
- Understand and apply Kotter's eight-step change management process and apply it to a real-world organizational change challenge.
- Understand and apply Rick Maurer's three levels of resistance and develop strategies to overcome resistance to change.
- Engage in a change simulation exercise to apply the concepts and skills learned in the program to a realistic change scenario.